About
Lilia Avagyan
Operations leader turned AI builder. I spent 15+ years managing teams, scaling sales organizations, and automating workflows in the IT and tourism sectors — then discovered I could build the tools myself. Now I design and ship AI-powered products: from Telegram bots and automation pipelines to interactive web apps and travel guides.
Current Role
Operations Leader & Customer Experience Strategist
currentABC Domain LLC · Internet.am · ISP
Handle customer inquiries related to domains, hosting services, and account management.
Education & Credentials
Agentic AI & Automation
ARDY Academy
n8n · Make.com · OpenAI API · RAG · Agents · Chatbot Systems
Women Coders Program
AGBU
AI tools, automation, and tech for non-traditional backgrounds
Outbound Tour Agent Training
Professional Development
Outbound tourism operations, destination knowledge, client management
English Language Certificate
Verified · ID 55ae69a8a71a
Professional English proficiency
Tourism & B2B Sales Training
Professional Development
B2B sales strategy, tourism business operations
Tourism Management
DEGREERIAT — International Academy for Tourism
Bachelor degree in Tourism Management
Competency Map
AI & Automation
Development
Tools & Platforms
Operations